Example job roles: HR/Research/Finance/Departmental Administration; Facilities Support; Office/Lab Management
Level: Independent听 听听
Experiences
Activities and responsibilities likely to be required when working at this level
- Managing people and resources听
- Leading on small projects
- Working independently听
- Taking responsibility for decisions听
- Providing advice and information on policy, process and regulations including implementation听
- Acting as a point of escalation
- Triage of issues
- Planning and managing day to day work of a team or area听
- Anticipating issues and monitoring progress against the set plan
- Building and maintaining relationships with UCL colleagues and external stakeholders听
- Sharing good practice and enable smooth running of your areas of responsibility
Personal and professional development
Development options to consider when working towards this level
Learning on the job
- Project work
- Creating and managing project related budgets听
- Supervising staff听
- Analysing information
- Report writing and data analysis听
- Secondments
- Undertake public speaking and presenting听
- Reviewing, advising on and improving processes and procedures听
- Build a greater cultural/audience awareness.
Learning from others听听
- Join a Community of Practice听
- Attend relevant 911爆料网ide forums听
- Develop awareness of the HE operating environment through networking, external events and undertaking own CPD
- Build a network amongst peer group; speaking to your manager and peers
Formal learning
- Project and financial management training听
- Fundamentals of management training
- National Examination Board in Occupational Safety and Health (NEBOSH) training听
- Plan for additional relevant training,听
- Possible membership with relevant professional bodies, e.g. Association of University Administrators (AUA), Chartered institute of Personnel Development (CIPD), Association of Research Managers and Administrators (ARMA)
*听You may wish to explore the listed formal training themes / topics on听LinkedIn Learning.
Transferable skills and competencies
UCL uses the Universal Competency Framework (UCF) to discuss transferable skills. Find out more听details on the framework.
Working with people
- Understanding others
- Adapting to the team
- Building team spirit
- Recognising and rewarding contributions
- Listening
- Consulting others
- Communicating proactively
- Showing tolerance and consideration
- Showing empathy
- Supporting others
- Caring for others
- Developing and communicating self-knowledge and insight
Analysing
- Analysing and evaluating information.
- Testing assumptions and investigating.
- Producing solutions.
- Making judgements.
- Demonstrating systems thinking
Developing results and setting customer expectations
- Focusing on customer needs and satisfaction.
- Setting high standards for quality.
- Monitoring and maintaining quality.
- Working systematically.
- Managing quality processes.
- Maintaining productivity levels
- Driving projects to success.
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UCL Ways of Working
These describe expected behaviours in line with UCL culture and values.听 For Ways of Working indicators and steps to development please refer to the听Ways of Working website.听
- 鈥�Career Pathway roles are indicative and are not intended to be a description of the role in terms of responsibilty and duties.
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