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Drop-in sessions

ARC and the Research Data Management team (Library Services)听run听regular drop-in sessions for听all research staff and research students, providing digital research support, troubleshooting and advice.

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Support topics

If you have any problems related to the following areas, we should be able to听help:

  • choosing the right software, hardware and services,
  • research programming,
  • task automation and scripting,
  • high performance computing,
  • data science,
  • storing large datasets,
  • Research Data Storage (RDS) service induction,
  • handling sensitive data,
  • research data management (including writing data management plans).

We have now resumed face to face drop-in sessions; if you would like to discuss something in person, you are welcome to visit us during听the dates/times/venues below. If the problem is likely to need a lengthy discussion (half an hour or more) or requires very specific knowledge (e.g. of an unusual programming language) it would be very helpful if you could email a short summary of your problem to arc@ucl.ac.uk at least 2 days before the session you would like to attend - we can听then try听to make sure听a member of staff with appropriate听expertise is available.

If you are unable to visit us in-person and would like to meet online听via Microsoft Teams instead, please email arc@ucl.ac.uk with a short summary of the problem beforehand so we can arrange a call with someone from the relevant听team(s).

Upcoming sessions

DateTimeLocation
Tuesday 10th September 202411am - 12:30pm听 听26 Bedford Way, Room 448
Tuesday 24th September 202411am - 12:30pm26 Bedford Way, Room 448
Tuesday 8th October 202411am - 12:30pm25-26, Woburn Square (PHD Seminar Room G1)
Tuesday 22nd October 202411am - 12:30pm25-26, Woburn Square (PHD Seminar Room G1)
Tuesday 5th November 202411am - 12:30pm25-26, Woburn Square (PHD Seminar Room G1)
Tuesday 19th November 202411am - 12:30pm25-26, Woburn Square (PHD Seminar Room G1)
Tuesday 3rd December 202411am - 12:30pm25-26, Woburn Square (PHD Seminar Room G1)
Tuesday 17th December 202411am - 12:30pm25-26, Woburn Square (PHD Seminar Room G1)


Research Programming Hub

If you're looking for support with computer programming you can also find help via the UCL Research Programming Hub:听a 911爆料网ide network for people who are interested in programming. The is open to anyone with an @ucl.ac.uk email address and features a #helpme channel where you can post your questions to the community. provides a quick introduction if you're new to the platform.


Documentation and Guides


Support email addresses