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Business Operations

The Business Operations Services (BOS) team in the PS Hub provides operational, executive, and administrative services - serving all divisions under the Vice President of Operations and Vice President Offices.

Business Operations Services (BOS) update - Aug 24

The decision was taken recently to move some of the services and teams previously under Business Operations to other professional services areas. In addition, the new MyServices platform is being introduced to manage all key professional services enquiries for Finance, IT and HR.

Please see below for more details on what this means for you as a user of BOS services.

Bidborough House Reception Team

Please use our new Email address bh.reception@ucl.ac.uk to contact Amanda and Lyn to request the following:

  • Inform reception of any external visitors you are expecting, share your interview schedule and let us know of any new starters arriving for their first day.
  • The issuing of one day visitor security access cards for Bidborough House.
  • Book your places on the following Health & Safety courses:
  • UCL Estates Projects H&S CPD – CDM Regulations & Building Safety Act
  • UCL Infobric Field Briefing
  • Notify the team of any courier collections
  • Remember all parcel deliveries should be addressed to **Your department**, University College London. 20 Bedford Way, London WC1H 0AL so they can be tracked and delivered safety.Ìý
  • More detail on Mail Services can be found here
  • Lost Property

The Remedyforce Email address businessops@ucl.ac.uk is no longer in use.ÌýTo find out more visit


Finance

Business Operations Services Finance has now moved out of Business Operations and into One Desk Finance.ÌýAs a result of this change, please raise any finance support requests on .

For more information, read our Week@UCL news article.ÌýFor full details, including demos of MyServices and frequently asked questions, visit .Ìý

Please note: You can still email acccountspayable@ucl.ac.uk, however you will receive a better experience by using the MyServices portal as you will be able to track your requests and see progress updates in real-time.Ìý

Finance Guidance


Office and Building Management

The Office and Building management team is responsible for staff fire inductions.ÌýThey issue laptops, headsets, and allocate lockers.ÌýThey also do weekly building checks and monthly building inspections.

From August 2024, the team has moved away from Business Operations Services and is now part of Estates (VP Offices). Find out more about the services provided by Office and Building Management.Ìý


HR Services VP Offices

The HR Services team (in the PS Hub) helps with HR administration for UCL's VP Operations and Offices.

Visit the HR Services VP Offices webpage for more information.