Description
Public services, and their digitisation, have moved from a plaything of the R&D lab, to the multibillion-pound project phenomenon of the technology vendors and system integrators, to the realm ofÌýdigital design. The provision of digital services is now a key policy enabler for most GovernmentsÌýglobally, and for many, are the central transformation lever for entire national economic policy.ÌýThis module will cover the rise of digital services, and trace their journey through public institutions.ÌýWe will trace the cultural, technological and organisational routes they have taken, to explore whyÌýdigital public services take their current form. The students will come out with a historic model of howÌýwe got to here, and why, and have a clear understanding of the threats, opportunities and challengesÌýfacing citizens and Governments the world over.
Module deliveries for 2024/25 academic year
Last updated
This module description was last updated on 19th August 2024.
Ìý