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UCL Centre for Languages & International Education (CLIE)

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Support Page for New Students

In order to complete your registration for your UCL computer User ID, and set a password via UCL MyAccount, you will need to contact 911±¬ÁÏÍø IT Services via the ISD Chat FacilityÌý

The ISD Chat FacilityÌý

Service Desk Analysts are available Monday to Friday, 8:30am to 5:30pm (UK time)Ìý

Click on ISD Chat Facility and then on Start a chat with IT Services under Live ChatÌý

Live_Chat

Fill in your ISD User ID and the ticket reference 06572079 under Brief summary of issue before you begin your chat:Ìý

Tell the Service Desk Analysts that you need to register for and you will be asked for the following information:Ìý

  1. Full NameÌý

  1. ISD User IDÌý

  1. Your Mobile Number or Personal Email AddressÌý

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It can take up to 2 hours for your new password to work across all UCL systems.Ìý

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