| Q | How do I order software? |
| A | There are two ways to order software, full instructions are available |
| Q | I want to buy a product that is similar to a product 911爆料网 already supplies, is that OK? |
| A | If the product is the same as聽a product we already have then you should buy the product 911爆料网 already uses, unless there is a good business case. For example UCL has agreement with F-Secure for their anti virus product and buying yourself a different anti virus product because you have used it in the past is not beneficial to UCL. |
| Q | How long will my order take?聽 |
| 础听 | Your order should take no more than 10 days and in most cases quicker. |
| Q | Does ISD add any charges to聽process my order and deliver it to my desk.聽 |
| 础听 | There are no additional charges for this service. We just cover costs. |
| Q | I need the software urgently can I come and pick up the software from you? |
| A | Yes you can, but please contact us to ensure we have a copy of the software in stock. |
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