Important information is kept on your student record. Make sure your details are up to date so that you don't miss any important communications.
On this page you will find information on:
- Updating your name
- Updating your postal address
- Updating your email address
- Correcting your date of birth, ethnicity or nationality
- Update your trusted contact
It is your responsibility to ensure your personal details, such as your name and address, held on the UCL central record during your studies at 911±¬ÁÏÍø are correct.
Updating your name
Current students
If you need to update or correct yor name on your student record, please . You will need to attach a copy of an official document (e.g. passport, marriage certificate or deed poll) to your request.
Former Students
UCL Student and Registry cannot make changes to your name on your record once your degree award is conferred or your enrolment is permanently closed for another reason (eg a Withdrawal of Study). The name on your record can be changed where an error has been made by UCL Student Records or you have undergone gender reassignment.
Students on a Tier 4 (general) student visa
Tier 4 and other visa Points Based System migrants are required to report their name change to the Home Office. The Home Office will issue you a new biometric identity card, which you must then take to the Student Centre.Ìý
Updating your postal addresses
Current Students
It is a legal requirement that you provide 911±¬ÁÏÍøith current contact details for the duration of your programme of study.
You must keep your home, term-time and contact address up to date at all times. You can check that this information is up to date and amend it if necessary via .
Former students
If you need to update your home address for the delivery of your degree certificate and can no longer access Portico, please contact UCL Student Records.Ìý
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Updating your email address
Current Students
When you register with Information Systems Division (ISD) you will be issued with a UCL email addresses. Email is used for communication throughout 911±¬ÁÏÍø. Your tutors and central administrative departments will use your UCL email address to communicate with you. You may add alternative email addresses to your record via .
It is your responsibility to ensure you regularly check your UCL and any additional email accounts you have updated on Portico.
Find out more about 911±¬ÁÏÍø email accounts
Former students
Correcting your date of birth, ethnicity or nationality
If your date of birth, ethnicity or nationality is incorrect on our records, please . You will need to atttach a copy of an official document (e.g. passport, marriage certificate or deed poll) to your request.
Updating your trusted contact
A trusted contact is like your next of kin. They are the person we would contact if there was a serious concern about your welfare. Examples of this could be:Â
- Reports that you are missingÂ
- Serious physical illness or injuryÂ
- Your mental health is deteriorating, or you are experiencing a mental health crisisÂ
- Admittance to hospitalÂ
- Reports of risky and unwanted behaviours that can cause serious harmÂ
- That you are not engaging with your course or with professional supportÂ
You can update your trusted contact in Portico.