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UCL Career Frameworks

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Learning and Development - grade 7

Example job roles: Learning Coordination/Management

Level:Ìý ÌýÌýIndependent

Experiences

Activities and responsibilities likely to be required when working at this level

  • Taking responsibility for and overseeing actions and projectÌýtasks relating to delivering L&D activities, delegatingÌýspecific actions where applicable.
  • Managing recurring/regular projects with existing internal or external suppliers inÌýconjunction with central HR.
  • Working with team members, line managing where appropriate, including identifyingÌýand managing specific training needs and opportunities across own team, using data where possible.
  • ManagingÌýand monitoring budgets relating to specific learning projects, anticipating and flagging any issues.
  • BenchmarkingÌýacross HE and other sectors to ensure that learning opportunities comply with best practice in processes.Ìý
  • Network, collaborate and connect, working closely with wider UCL learning communities.Ìý
  • Acting as main point of contact for providing expert learning and development advice to colleagues and stakeholders, including recommendingÌýappropriate learning opportunities and intervening in cases of non-compliance for mandatory training (e.g. GDPR).Ìý
  • Compilation and analysis of evaluation materials for reporting.
  • Streamlining processes and evaluating efficiency, improving where necessary. Reviewing, improving and ensuring optimization of learning opportunities andÌýservices.Ìý
  • Organise and present content to support effective learning (e.g. redesigning learning materials, joiningÌýinstructions).Ìý
  • Finding creative ways to document and share learning and development solutions (e.g. online site, newsletters, lunch and learns).

Personal and professional development

Development options to consider when working towards this level

On the job learning

  • Develop a sound knowledge of UCL training related guidelinesÌýand policies.
  • Gain an awarenessÌýof core training needs for staffÌýin your area of activity andÌýhow to engage them in L&DÌýactivities that will add value toÌýtheir roles.
  • Gain proficiency atÌýbudget management – includingÌýa sound understanding of UCLÌýfinance and expenses policy.
  • Develop an understanding of lineÌýmanagement capabilities – whereÌýpossible through pportunities toÌý‘act-up’. (This may be supervisionÌýof ‘casual staff’ for individualÌýevents).Ìý
  • Develop and honeÌýunderstanding of training theoryÌýincluding the training cycle,Ìýkinaesthetic learning styles andÌýblended learning.

Learning fromÌýothersÌýÌý

  • Gain confidence in dealing with external suppliers, centralÌýUCL team and departmentalÌýcolleagues.
  • Develop and practiceÌýinfluencing skills withÌýcolleaguesÌýat any level.Ìý
  • Active networking.
  • Engage with Community ofÌýPractice events and lunch andÌýlearns.
  • Seek out mentoring and/or volunteer to be aÌýmentor.

Formal learning

  • Seek out presentation skills training (e.g. LinkedIn Learning)ÌýIdentify digital skills forÌýplatforms to promote and shareÌýL&D activity in your area ofÌýinfluence.
  • Consider certificationÌýfrom a professional body (e.g. CIPD (Chartered Institute ofÌýPersonnel and Development)/LPIÌý(The Learning and PerformanceÌýInstitute) or equivalent.
  • CompleteÌýtraining on managing budgets;Ìýfamiliarise self with training systems that can be used to record training and events.

*ÌýYou may wish to explore the listed formal training themes / topics onÌýLinkedIn Learning.

Transferable skills and competencies

UCL uses the Universal Competency Framework (UCF) to discuss transferable skills. Find out moreÌýdetails on the framework.

Learning and Researching

  • Learning quickly.
  • Gathering information.
  • Thinking quickly.
  • Encouraging and supporting organisational learning.
  • Managing knowledge.

Deciding and initiating action

  • Making decisions.
  • Taking responsibility.
  • Acting with Confidence.
  • Acting on own initiative.
  • Taking action.
  • Taking calculated risks.

Developing results and setting customer expectations

  • Focusing on customer needs and satisfaction.
  • Setting high standards forÌýquality.
  • Monitoring and maintaining quality.
  • Working systematically.
  • Managing qualityÌýprocesses.
  • Maintaining productivity levels.
  • Driving projects to success.

UCL Ways of Working

These describe expected behaviours in line with UCL culture and values.Ìý For Ways of Working indicators and steps to development please refer to theÌýWays of Working website.Ìý

“Career Pathway roles are indicative and are not intended to be a description of the role in terms of responsibilty and duties.